EEO Counselor 8-Hour Refresher Course (Counselor Refresher)


Description
This course is designed to provide certified Federal EEO Counselors with the latest updates in law and to satisfy the 8 hour annual requirement for Federal EEO Counselors.
Content
  • INTRODUCTION AND PRE-TEST
  • Introduction to Counselor 8 Hour Refresher
  • Course Outline
  • Conclusion of Introduction Module
  • MODULE 1: CHANGES TO MD-110
  • MD-110 Changes
  • Revised MD-110 Reference Guide
  • Knowledge Check: MD-110
  • Conclusion of Module 1
  • MODULE 2: FEDERAL EEO COMPLAINT PROCESS AND LAWS REVIEW AS REQUIRED BY MD-110
  • Reference: 29 C.F.R. Part 1614
  • Reference: MD-110
  • Federal Sector Process
  • Assignment: What Happens Next?
  • Knowledge Check: Formal Complaint
  • Conclusion of Module 2
  • MODULE 3: THEORIES OF DISCRIMINATION REVIEW AS REQUIRED BY MD-110
  • Introduction to Theories and Disparate Treatment
  • Age and Reprisal
  • June 2020 Update - LGBT
  • Sex Discrimination
  • Harrassment
  • Sexual Harassment
  • Genetic Information Non-Discrimination Act (GINA)
  • Reasonable Accommodation - Disability
  • Knowledge Check: Theories
  • Conclusion of Module 3
  • MODULE 4: BEING AN EFFECTIVE "SHUTTLE DIPLOMAT" IN COUNSELING
  • Shuttle Diplomacy
  • Knowledge Check: Shuttle Diplomacy
  • Conclusion of Module 4
  • MODULE 5: APPLYING MEDIATION TECHNIQUES IN COUNSELING
  • Applying Other Mediation Techniques in Counseling
  • Knowledge Check: Applying other Mediation Techniques
  • Conclusion of Module 5
  • MODULE 6: IF ALL ELSE FAILS: FEEDBACK FROM COUNSELOR REPORT REVIEWERS
  • If All Else Fails.
  • Knowledge Check: If Everything Else Fails
  • Conclusion of Module 6
  • EEO Processing in the Pandemic
  • Processing in the Pandemic
  • MODULE 7: FINAL THOUGHTS
  • Final Words
  • Post-Test
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 year