32-Hour EEO Investigator Certification (EEOINV)


Description
This online course is designed to meet the Equal Employment Opportunity Commission’s (EEOC) 32-hour new investigator certification requirement, equipping you with the essential skills to excel as an EEO investigator—whether for an agency or as a contractor.

Our self-paced format ensures flexibility, while direct access to expert instructors—each with over 20 years of experience in the Federal government and EEO field—provides invaluable mentorship and guidance. You’ll also receive comprehensive course materials and reference resources to support your learning journey.

With on-demand instructor support and real-world insights, you’ll emerge confident, capable, and officially certified to take on EEO investigations. Start today and take the next step in your career!
Content
  • Introduction and Pre-Test
  • A. Introduction to Course
  • General Overview of Course & Helpful Hints
  • 32-Hour Course Outline
  • Navigating the Course
  • Pre-Test
  • Conclusion of Introductory Module
  • Module 1: Federal EEO Complaint Process & Civil Rights Laws
  • Read Chapters 1 through 4 in the Investigator's Training Manual.
  • B. Federal EEO Complaint Process
  • LGBTQ Coverage
  • Supplement: Retaliation and Pregnancy
  • Read 29 CFR 1614 (Download in Files Section: Labeled: B.1. 29 CFR 1614
  • B.1. 29 CFR 1614
  • Knowledge Check: Federal EEO Complaint Process Overview & EEO Laws
  • Assignment: What Happens Next?
  • Knowledge Check: Statutes
  • Conclusion of Module 1
  • Module 2: Human Resources in the Federal Government
  • Read Chapter 5 in Investigator's Manual
  • Knowledge Check: Human Resources
  • Conclusion of Module 2
  • Module 3: Theories of Discrimination
  • Read Chapter 6 (Disparate Treatment only) in Investigator's Manual
  • McDonnell Supreme Court Decision
  • C. Intro to Theories and Disparate Treatment
  • Some additional EEO-related decisions
  • Overview of EEO-Related Decisions
  • Knowledge Check: Disparate Treatment Theory
  • Read Chapter 6 (Age & Reprisal section only) in Investigator's Manual
  • D. Age and Reprisal
  • Read: What is Per Se Reprisal?
  • Knowledge Check: Age & Reprisal
  • Read Chapter 6 (Harassment only) in the Investigator's Manual
  • E. Harassment
  • Assignment: Analyzing Allegations of Harassment
  • Read Chapter 6 (Sexual Harassment) in the Investigator's Manual.
  • F. Sexual Harassment
  • Knowledge Check: Harassment
  • Read Chapter 6 (Accommodation) in the Investigator's Manual
  • G. Intro to Accommodation - Religion
  • Supplement: June 2023 Religious Accommodation
  • H. Disability Reasonable Accommodation
  • Knowledge Check: Accommodation
  • I. How to Investigate Reasonable Accommodation
  • Conclusion of Module 3
  • MODULE 4: EVIDENCE
  • Read Chapter 7 in the Investigator's Manual
  • J. Evidence
  • Knowledge Check: Evidence
  • Conclusion of Module 4
  • Module: 5 Advance Preparation
  • Read Chapters 8 and 9 in Investigator's Manual
  • K. Preparing to Investigate
  • Read Chapter 6 of MD-110 Also in Files Section: "K.1. MD-110"
  • Assignment: Prepare an Investigative Plan (IP) sample
  • K.2. Investigative Plan Template for Assignment.docx
  • K.3. Case file for IP.pdf
  • Assignment: Developing Questions for Harassment
  • Knowledge Check: Preparing to Investigate
  • Conclusion of Module 5
  • Module 6: Conducting the Interview
  • Read Chapters 10 and 11 in the Investigator's Manual.
  • L. Affidavit techniques
  • M. Conducting the interview
  • M. Conducting Live interviews - Transcription
  • Assignment: Developing Questions for Reasonable Accommodation
  • Knowledge Check: Affidavit Techniques and Conducting the Interview
  • Conclusion of Module 6
  • Module 7: Writing the Summary and Analysis
  • Read Chapters 12, 13 and 14 in the Investigator's Manual.
  • N. Preparing the Report of Investigation
  • Note to Investigator
  • N.1. File for Report Writing eROI
  • N.2. Template for Final Assignment Investigative Summary.docx
  • Final Assignment: Write Investigative Summary and Analysis Report
  • Conclusion of Module 7
  • Module 8: Organizing and Assembling the Investigative File
  • Note to Investigator
  • What does an eROI look like?
  • How to create a pagination template
  • How to insert page numbers
  • How to update page numbers
  • How to extract documents from a pdf
  • How to create the eROI
  • Module 8: Redaction
  • Read Chapter 15 in the Investigator's Manual.
  • How to redact
  • Module 9: Remedies
  • Overview
  • MD-110 Chapter 11 Remedies
  • Suppplement - Remedies Available
  • Compensatory Damages Questions.docx
  • Compensatory Damages Sampling
  • Compensatory Damages Awards Sampling
  • Module 10: Final Thoughts
  • Final Words
  • Post Test
  • Please take a brief survey to evaluate this course...
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever